MY £75 OCTOPUS ENERGY REFERRAL CODE LINK

What Is Octo Assist?

From the outset the goal of Octopus Energy has been to pass the fairest possible prices on to their customers. However, where the price of buying a years' worth of energy for Octopus customers used to be around £1 billion, it's now around £9 billion.

Having absorbed what they can of that (spending £150 million from their own reserves to keep bills down and more recently another £40 million to keep standing charges lower) and having invested in innovative programmes like Saving Sessions, Octoplus and Power-ups (where customers can optimise their energy usage during specific times at cheaper prices), Octopus now think the best way they can help is by putting extra resources into specific schemes designed to support the very most vulnerable customers.

So Octo Assist was created - initially with £2.5 million funding - and now £30 million to support even more customers this winter.

What Kind Of Help Is Available?

Depending on your financial situation, there are a variety of different support options:

• Direct Financial Support - grants to help offset your energy bills, added as credit on your Octopus account and standing charge waivers
• Winter Fuel Payments - discretionary payments of up to £200 for Octopus customers who are no longer eligible after the recent changes
• Personalised Account Help - returning credit balances, long term payment plans, payment holidays and external support
• Free Electric Blankets - for the vulnerable and those in the greatest need; particularly the elderly or those with medical or mobility issues
• Thermal Imaging Cameras - borrow a thermal camera to identify draughts and heat loss in your property

How Do I Apply For Octo Assist?

If you're already an Octopus customer, simply complete the quick and easy online tool to get started. You'll be asked a few questions about your financial situation, which will be securely shared with Octopus via Paylink. To apply, visit the main Octo Assist page by clicking here. 

What If I'm Not Eligible For Octo Assist?

The support from Octopus is targeted at those in the greatest need. i.e. those who struggled to pay their bills even before the energy crisis and those whose health and safety depends on heat and power. So sadly Octo Assist can't help absolutely everybody. There are however some extra things Octopus are doing, like Saving Sessions, so please check out the Octoplus Rewards Programme. You'll also find some great energy savings tips on the Octopus Blog.

What If I'm Not An Octopus Customer Yet?

If you're just joining Octopus, don't forget to use my Octopus Energy referral code for £75 total cashback for your switch.